Dispatch
All orders received before 13:00 CET on working days (Monday – Friday, excluding national holidays) will be dispatched the same day.
Orders received after 13:00 CET or on weekends and national holidays will be dispatched the next working day.
Firetoys holds stock in warehouses in the EU, UK and US. Goods will be sent from the most appropriate warehouse to maximize delivery speeds. Please note all duties and taxes within the EU are fully paid.
| Orders under €200 | Orders over €200 | |
| Deutsche Post Packet Tracked | from €6 | |
| Road courier 2-5 working days | €16.95 | Free |
| FedEx International Priority 1-2 working days | See Checkout | See Checkout |
EU Delivery
Road courier via DPD/DHL/FedEx:
• 2-5 working days
• €16.95 for mainland EU orders under €200.
• Orders over €200 are shipped for free.
Deutsche Post Packet Tracked:
• 6-12 working days
• From €6
• Small, lightweight non-urgent orders. From €5, depending on weight and destination.
FedEx International Priority
• 1-2 working days
• The rate for this service (if available) will be shown at the checkout.
All orders placed before 13:00 CET on working days are dispatched same day.
WORLDWIDE DELIVERY
International shipping
We offer a variety of international shipping options including a next business day service to most of the world. For less urgent orders there are several lower priced shipping options from couriers including FedEx, DHL, DPD, Deutsche Post and others. The available shipping services will depend upon the delivery destination and order contents.
Please add the required items to your cart and view the shipping options and estimated delivery dates at the checkout. While these expected delivery dates are generally accurate, unforeseen circumstances or customs delays can affect them so please order in good time if you need your items for a specific date.
Customs and clearance fees on international orders
Orders delivered outside the EU may incur import taxes, duties or charges. These charges are imposed by the tax authority in the delivery country and may be calculated based upon order value, contents and delivery location.
To order from Firetoys in the UK or USA, please visit the relevant website to see prices in your local currency with no potential import charges at the point of delivery:
UK www.firetoys.co.uk
USA www.firetoys.com
